Frequently Asked Questions
Everything you need to know about our handcrafted soaps and natural skincare.
Are your soaps suitable for sensitive skin?
Yes, our soaps are formulated with natural oils and botanical extracts. We recommend our Unscented Oat bar for those with extreme skin sensitivity or allergies.
How long does a typical bar of soap last?
With proper care and by using a draining soap dish, a single bar typically lasts between 3 to 4 weeks of daily use.
What is your shipping policy?
We offer standard shipping across the country. Orders are processed within 2 business days, and delivery typically takes 3-5 business days depending on your location.
Do you use synthetic fragrances or dyes?
Never. We use only pure essential oils for scent and natural clays or plant-based powders for color to ensure a clean, non-toxic experience.
What is your return policy for personal care items?
Due to the hygienic nature of our products, we cannot accept returns on used soaps. However, if your order arrives damaged, please contact us within 7 days for a full replacement.
Is your packaging eco-friendly?
Absolutely. We are committed to sustainability, using 100% plastic-free, recyclable, and biodegradable packaging for all our shipments.